![]() Once your return has been received by us, we will exchange your item or credit your credit card accordingly. We highly recommend that the items be returned to us using a mail service that provides tracking or insurance. ![]() ![]() How you would like us to handle your return or exchange. Please include the following in your email to Customer Service and in your return: (Note that for orders shipped via a non-trackable method we won't be able to determine receipt date.) Sparkart is not responsible for any items returned to us via a non-trackable delivery method that go missing in transit. Sparkart will not accept any items for return or exchange after 30 days from receipt. On these returns, original shipping and handling charges are not refundable and you will be responsible for all costs associated with return shipment, including a $5.00 restocking fee. If you have ordered incorrectly or are not happy with your purchase, please follow the Return/Exchange Instructions below (and on your packing slip). We will gladly replace or refund the merchandise without additional charge upon return. ![]() If you have received damaged, defective or incorrectly shipped merchandise, please contact Customer Service and return the product within 30 days of receipt following the Return/Exchange Instructions below. ![]()
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